1. Preface 

Object of the General Terms and Conditions is the regulation of the contractual terms for all

contracts between the supplier WaldMichlsHoldi and the customer of the online shop.

The respective version of the General Terms and Conditions valid at the time of contract conclusion applies.

We herewith explicitly object to other General Terms and Conditions from the contractual partner.

2. Conclusion of contract / Offer

a) Proposal for the conclusion of a sales contract

The display of the products and items in our online shop

does not represent an offer for the conclusion of a sales contract but merely an invitation for the customer

to submit a purchase order. Has the customer decided on a product or item, he/she can place it in the shopping cart by

clicking on the Shopping Cart button. This process can be repeated for several items and products.

The customer has not yet made an offer by placing the product/item into the shopping cart.

The products and items can be removed from the shopping cart at any time by clicking the Delete Item button.

Has the customer decided to purchase the products and items which are situated in the shopping cart, he/she activates the Order button.

Not until the Order button is clicked does the customer submit a binding offer for the items and products

situated in his/her shopping cart at that moment. Immediately after receipt of the order in our online shop the customer

receives an automatically generated confirmation email regarding the receipt of his/her order.

 An acceptance of the customer’s proposal for the conclusion of a sales contract does not result from this confirmation email.

b) Acceptance of the proposal for the conclusion of a sales contract

The sales contract is concluded by the acceptance (separate order confirmation from the

supplier via email, however at the latest by the delivery of the merchandise).

3. Delivery and payment / Shipping and packing costs

The delivery of the products ordered is carried out in neutral packaging (plus shipping costs).

The amount of the costs for shipment in Europe is FREE.

The additional fee for COD deliveries is 4 Euros + 2 Euros for DHL delivery charge.

For shipments abroad the shipping costs stated under the menu item “Shipping information” on our homepage apply.

Shipping costs only accrue for the delivery of merchandise. The supplier assumes the costs for packaging.

The delivery and payment terms from the online shop are displayed in more detail in the ordering form.

All of our prices contain the statutory value added tax. The supplier reserves the right to carry out partial delivery

as far as this appears to be beneficial for speedy processing. Additional shipping costs resulting therefrom will be borne by the supplier.

4. Delivery times / Provision of the service

The order will be immediately processed after its receipt by the supplier.

The supplier immediately hands the merchandise over to the shipping company.

We are not liable for transportation problems. Should the merchandise be temporarily out of stock we will strive for a prompt delivery.

In this case the customer will be informed of the delay in delivery. Should the provision of a

service similar in price and quality not be possible, the supplier can cancel the contract and

does not have to render the promised service. In this case the supplier is obligated to immediately inform

the customer about the unavailability and if applicable, to immediately reimburse the customer for an already rendered service.

5. Cancellation policy

You may declare the revocation of your contractual statement in text form (e.g. letter, email) or

by returning the merchandise within a period of 4 weeks. The revocation does not have to contain any grounds.

We will forward this revocation instruction to you again in text form. The revocation period commences the

day following the receipt of merchandise and this revocation instruction in text form. The time-limit shall be

deemed to be observed by the timely dispatch of the declaration of revocation or the return shipment.

The revocation is to be addressed to:

___________________________________
Elmar Thüry
Schneebergerstr.1
74722 Buchen
Fax: +49 (0) 62 86 / 9 29 97 90
E-mail : info@waldmichlsholdi.de

_______________________________

The right of revocation does not apply on contracts for the supply of goods produced

according to customer specifications or clearly tailored to personal needs or which, by reason of their quality,

are not suitable for return or may spoil quickly or whose expiration date would be exceeded, or for the

delivery of audio or video recordings or of software where the seal on the data carriers has been broken

by the consumer, or for the delivery of newspapers, periodicals and magazines.

Consequences of Cancellation.

If you are unable or partially unable to restitute the merchandise to us or can only restitute it in a deteriorated condition,

then you have to insofar compensate for its value where applicable. This does not apply if the deterioration is

exclusively due to examining the merchandise – as for instance in a retail store – or putting the merchandise to its intended use.

Things that can be shipped by parcel are to be returned on our risk. Things that cannot be shipped by parcel will be picked up.

You are obliged to bear the costs of the return shipment, if the merchandise delivered corresponds to the merchandise ordered,

and if the price of the merchandise to be sent back does not exceed an amount of forty euros or if, where the price is higher,

you have at the date of the revocation not yet rendered consideration or given a part payment. In all other cases, the return shipment

for you is free of charge. All reimbursement obligations must be fulfilled within 30 days of the declaration of revocation.

End of Cancellation policy

6. Warranty

Minor deviations and technical alterations compared to our illustrations or descriptions are possible.

The respective catalogue loses its validity with the publication of a new edition. Errors and mistakes

 in information, illustrations and systems are reserved.

The supplier guarantees that the merchandise sold is free of material and fabrication defects at the time

of transfer of perils and has the contractually warranted characteristics.

The warrenty period by the wood and the finish is 10 years as of the purchase date or rather receipt of

the merchandise.

The warranty period is 24 months as of the purchase date or rather receipt of the merchandise.

The warranty does not include normal wear and tear. The warranty expires should the customer alter the delivered merchandise.
During the warranty deed the supplier has the right of free rectification of defects. A partial or complete exchange of the item is permissible.

Should defects not be rectified within an appropriate time period or should an item which is free of defects not be

able to be delivered, the buyer can withdraw from the contract, reduce the purchase price, claim compensation for

damages or the reimbursement of unavailing expenses.

7. Retention of title

The delivered merchandise remains the property of the supplier until complete payment has been

effected, independent of the expiration of the cancellation time limit.

8. Data storage

According to § 28 of the Federal Data Protection Act (German: BDSG) we point out that the data

required in line with the business transaction is processed and stored by means of an electronic data processing

system according to § 33 (BDSG). Personal data is of course treated confidentially and not transmitted to address brokers or the like.

9. Legal age

Customers confirm their legal age when placing an order.

10. Copyright

All files, photos, graphics and texts available on the homepage are subject to our copyright. Storing, transmission or other processing of the data, photos, graphics and texts is strictly prohibited and require our consent. Violations will be prosecuted.

11. Place of jurisdiction

Place of jurisdiction for all resulting disputes in connection with the contractual relationship – including those from cancellations –

is Buchen, if the buyer is a registered trader, a legal entity under public law or a public separate estate.

The laws of the Federal Republic of Germany solely apply. Excluding the UN CISG.

Stand: 07.10.2009