1. Preface 

Object of the General Terms and Conditions is the regulation of the contractual terms for all

contracts between the supplier WaldMichlsHoldi and the customer of the online shop.

The respective version of the General Terms and Conditions valid at the time of contract conclusion applies.

We herewith explicitly object to other General Terms and Conditions from the contractual partner.

2. Conclusion of contract / Offer

a) Proposal for the conclusion of a sales contract

The display of the products and items in our online shop

does not represent an offer for the conclusion of a sales contract but merely an invitation for the customer

to submit a purchase order. Has the customer decided on a product or item, he/she can place it in the shopping cart by

clicking on the Shopping Cart button. This process can be repeated for several items and products.

The customer has not yet made an offer by placing the product/item into the shopping cart.

The products and items can be removed from the shopping cart at any time by clicking the Delete Item button.

Has the customer decided to purchase the products and items which are situated in the shopping cart, he/she activates the Order button.

Not until the Order button is clicked does the customer submit a binding offer for the items and products

situated in his/her shopping cart at that moment. Immediately after receipt of the order in our online shop the customer

receives an automatically generated confirmation email regarding the receipt of his/her order.

 An acceptance of the customer’s proposal for the conclusion of a sales contract does not result from this confirmation email.

b) Acceptance of the proposal for the conclusion of a sales contract

The sales contract is concluded by the acceptance (separate order confirmation from the

supplier via email, however at the latest by the delivery of the merchandise).

3. Delivery and payment / Shipping and packing costs

The delivery of the products ordered is carried out in neutral packaging (plus shipping costs).

The amount of the costs for shipment in Europe is FREE.

The additional fee for COD deliveries is 4 Euros + 2 Euros for DHL delivery charge.

For shipments abroad the shipping costs stated under the menu item “Shipping information” on our homepage apply.

Shipping costs only accrue for the delivery of merchandise. The supplier assumes the costs for packaging.

The delivery and payment terms from the online shop are displayed in more detail in the ordering form.

All of our prices contain the statutory value added tax. The supplier reserves the right to carry out partial delivery

as far as this appears to be beneficial for speedy processing. Additional shipping costs resulting therefrom will be borne by the supplier.

4. Delivery times / Provision of the service

The order will be immediately processed after its receipt by the supplier.

The supplier immediately hands the merchandise over to the shipping company.

We are not liable for transportation problems. Should the merchandise be temporarily out of stock we will strive for a prompt delivery.

In this case the customer will be informed of the delay in delivery. Should the provision of a

service similar in price and quality not be possible, the supplier can cancel the contract and

does not have to render the promised service. In this case the supplier is obligated to immediately inform

the customer about the unavailability and if applicable, to immediately reimburse the customer for an already rendered service.

5. Right of withdrawal
(A consumer is any natural person who enters into a transaction for a purpose that is neither commercial nor its independent vocational activity can be attributed)

Revocation

Withdrawal
You can cancel your contract within 14 days without giving any reasons in text form (eg letter, fax, e-mail) or - if the goods before the deadline expires - by returning the goods. The time limit begins after receipt of this notice in written form, but not before receipt of the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 para . EGBGB 1 and 2 as well as our duties according to § 312g para 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or the thing.

The revocation must be sent to:
WaldMichlsHoldi

Elmar Thüry

Schneeberger Strasse 1

74722 Buchen - Hettigenbeuern

Fax:. +49 (0) 6286 / 9299790

info@waldmichlsholdi.de

Consequences
In the case of an effective withdrawal, the mutually received benefits and any benefits derived (eg interest) surrendered. Can you give us the performance received and benefits (eg usage advantages) or not to issue or not, or only in deteriorated condition or in part, to the extent you have to pay compensation. For the deterioration and derived benefits, you must pay compensation only if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and evaluation of the respective goods, such as it is in our store and customary.
Transportable items are to be returned at our risk. You have to bear the costs of returning the goods if the goods ordered and if the price of the item to be returned by not exceeding 40 euros, or if you are at a higher price the thing is not at the time of full payment or a contractually agreed part payment provided. Otherwise, the return is free of charge. Not parcel things are picked up. Obligations to reimburse payments must be made within 30 days. The period begins with the declaration of revocation or the thing for us with their receipt.

Exclusion of the cancellation
The right does e.g. for contracts for the supply of goods that are produced according to customer specifications or clearly tailored to personal needs or which are not due to their condition suitable for a return or spoil quickly or whose expiration date has passed, the supply of audio or video recordings or software if the delivered data carriers have been unsealed by you and the supply of newspapers and magazines (unless you their contract agreement for the supply of newspapers and magazines have made by telephone).


End of withdrawal




Please note:
Please send, if possible, to return the goods but not freight prepaid return package as us. Gladly we will refund also the postage in advance, unless we have to bear the return costs. Please avoid damage and contamination of the product. Please send the product possible, please return in original packaging with all accessories and with all packaging components to us. Unless you do not have the original packaging, please take care to avoid damage in transit for a suitable package.

The above procedures are not a prerequisite for the effective exercise of the cancellation.

6. Warranty

Minor deviations and technical alterations compared to our illustrations or descriptions are possible.

The respective catalogue loses its validity with the publication of a new edition. Errors and mistakes

 in information, illustrations and systems are reserved.

The supplier guarantees that the merchandise sold is free of material and fabrication defects at the time

of transfer of perils and has the contractually warranted characteristics.

The warrenty period by the wood and the finish is 10 years as of the purchase date or rather receipt of

the merchandise.

The warranty period is 24 months as of the purchase date or rather receipt of the merchandise.

The warranty does not include normal wear and tear. The warranty expires should the customer alter the delivered merchandise.
During the warranty deed the supplier has the right of free rectification of defects. A partial or complete exchange of the item is permissible.

Should defects not be rectified within an appropriate time period or should an item which is free of defects not be

able to be delivered, the buyer can withdraw from the contract, reduce the purchase price, claim compensation for

damages or the reimbursement of unavailing expenses.

7. Retention of title

The delivered merchandise remains the property of the supplier until complete payment has been

effected, independent of the expiration of the cancellation time limit.

8. Data storage

According to § 28 of the Federal Data Protection Act (German: BDSG) we point out that the data

required in line with the business transaction is processed and stored by means of an electronic data processing

system according to § 33 (BDSG). Personal data is of course treated confidentially and not transmitted to address brokers or the like.

9. Legal age

Customers confirm their legal age when placing an order.

10. Copyright

All files, photos, graphics and texts available on the homepage are subject to our copyright. Storing, transmission or other processing of the data, photos, graphics and texts is strictly prohibited and require our consent. Violations will be prosecuted.

11. Place of jurisdiction

Place of jurisdiction for all resulting disputes in connection with the contractual relationship – including those from cancellations –

is Buchen, if the buyer is a registered trader, a legal entity under public law or a public separate estate.

The laws of the Federal Republic of Germany solely apply. Excluding the UN CISG.

Stand: 07.10.2009